Seeh achieves an NPS score of 72!

We are very excited to announce that our Net Promoter Score (NPS) the excellent score of 72 has reached. Our customers are at the heart of everything we do, and this fantastic NPS score of 72 is proof of their trust and satisfaction with our products and services.

How is the NPS score calculated?

The Net Promoter Score (NPS) is a simple but powerful measure that we use at Seeh to see how satisfied our customers are. It's calculated by asking our customers how likely they are to recommend Seeh's services to others on a scale of 0 to 10. We consider scores of 9 and 10 as indications that customers are highly likely to recommend us, while scores of 0 to 6 show that customers are unlikely to. By combining these scores and subtracting the percentage of less happy customers from the percentage of very happy customers, we get our NPS.

This score can range from -100 to +100, with any score above 0 being positive and above 50 being excellent. Thanks to the efforts of our team and close cooperation with our customers, we have a great NPS of 72 achieved!

Customer Satisfaction

At Seeh, we strongly believe in the importance of customer satisfaction and remain committed to maintaining high levels of customer satisfaction. We are always available on weekdays, answer all questions within two hours and strive to resolve issues as quickly as possible. With our 100% Satisfaction Guarantee, our customers can rest assured that we are doing everything we can to ensure their satisfaction.

Value for money

We are convinced that offering good prices, great products and excellent service is the key to customer satisfaction and crucial to delivering real value for money.

One of the ways we achieve this is by continuously investing in our online systems. These improvements have enabled us to serve our customers even better and faster, and as a result, we have achieved the fastest delivery time in the business market. Fast and efficient delivery of products and services is of the utmost importance to us, so that our customers can rely on timely and trouble-free receipt of their orders.

Welcome to our new customers

We're excited to welcome a variety of new customer segments this year, including digital professionals, biopharmaceutical companies, and metalworking industries. We are excited to work with these new customers on innovative solutions and provide them with customized solutions. And we are proud to have once again been able to support a wide range of organizations, from metal companies and water boards to insurance companies, department stores, zoos, schools and food manufacturers.

We are grateful for the trust that our customers have placed in us. We will continue to strive to maintain (or exceed!) of our high NPS and see this score as an incentive to keep growing as an organization. Our customers are our driving force, and we do everything we can to provide them with the best possible service and products.